Eugene,

Is there someone other than Jim that I should copy in future communications (in case you're out of the office, etc.) - or is there a technical support website, email, or phone system that should be used?

Observations:

Using IE6. When WikiHome is rendered, "More Actions" briefly appears as a drop-down box but quickly transforms into a hotlink that, when clicked, displays a splash-like popup with Page Actions and Administration selections.

The Administration option "Customize Theme" produces <Error: You have specified a form page that doesn't exist>. Selecting "Choose a Form that Exists" and then clicking "Cancel" results in the "Customize Theme Look & Feel" page being displayed. Browser address= http://gclnet.jot.com/System/Pages/CustomizeTheme - editing this page DOES effect colors and custom logo selections.

Links under ToolBar? group "Help Quick Links" generate a new window that's reused if other options from the same group are later accessed. Most options display rather quickly; however, "Developer Info" seems to have trouble launching - and there is no feedback indicating that a page download is occurring, etc. Also, selecting "Wiki Edit Styles" generates an "UnknownError?" page with message <Error: TemplateNodeNotFound?> : I've had no luck getting to this page/feature.

Selecting "Developer Connection" > "WikiZone?" > "JotRedesigns?" and following instructions for installing Diane Soini's Citrus Theme resulted in many hours of Pain. After performing all tasks documented (plus a system restart), the "Theme" didn't change until cached files in IE were deleted - then BOOM, all pages were displayed in Garbled mode. Attempts to get back into the CSS folder failed until finally moving to another computer and gaining access. I later found that deleting Cookies, Files, and History in IE resulted in being able to access CSS from the original computer. Wow - what a Trip!

With a lot of patience and persistence, I was finally able to get the Citrus theme installed; but only to find that it produces some page rendering problems. (1) The ToolBar? panel displays 2x width, occluding main page contents - so it has to be Hidden. (2) Clicking in the main body results in Menu Bar background color turning white and "Edit Page", "Attach", and "Create Page" buttons completely disappearing (on my notebook but not on the desktop).

Default theme has been restored: I'm back to square-one with Interface Customization.

Concerns:

1. Unsure that GCLNET site configuration has proper structure - eg., some pages (like "WikiEditStyles?") can't be found, etc.
2. Also, selecting Administration option "Customize Theme" results in error .
3. Page Layout changes to Wikisite do not to take effect until File and History cache in IE is purged. Must use IE in my environment, other Browsers are not an option.
4. May have damaged critical server-side resources while attempting to install Citrus Theme.